Quality Policy

Laird is committed to delivering Best-In-Class Quality to customers, and the relentless pursuit of 100% Customer Satisfaction and Continuous Improvement.

We will accomplish this by instilling the following principles at all Laird operations:

  1. Management Commitment (Driving Quality/Reliable Fulfillment & Customer Satisfaction as a competitive advantage)


  2. Ownership for Quality (Each employee takes ownership and is held accountable for the quality of their product/service and process)


  3. Responsiveness (Quick Response to customers inquiries and concerns)


  4. CIP practices (Driving Innovative solutions throughout Laird via CIP: Continuous Improvement Process)