LT Quality Policy

Laird Technologies is committed to delivering Best-In-Class Quality to customers, and the relentless pursuit of 100% Customer Satisfaction and Continuous Improvement.

We will accomplish this by instilling the following principles at all Laird Technologies' operations:

To view and/or print our actual quality statement click 'here'

1. Management Commitment (Driving Quality & Customer Satisfaction as a competitive advantage)
2. Ownership for Quality (Each employee takes ownership and is held accountable for the quality of their product/service and process)
3. Responsiveness (<24 hour response to customers)
4. WCB practices to drive continuous improvement in our systems and methods (such as Kaizen, Goal Deployment, 5S, and Mistake Proofing)

8/30/04